How to Order
How to Order:
1. Enter your personalized details for your custom item where prompted, then add the item to your cart and complete the checkout process.
2. You'll receive a digital proof of your custom item(s) via email to review within 2-3 business days.
3. Your order includes up to two complimentary rounds of revisions. You'll be able to request changes to the text, text colors, and/or font styles. Each round of revisions will take another 2-3 business days.
4. Once your final proofs are approved, your order will be processed, printed, and packaged. This can take up to 2 weeks.
5. You'll receive an email with a tracking number once your package has shipped.
Please feel free to contact us with any general questions.
Custom Order Policies:
The turnaround time for custom wedding stationery is up to 4 weeks. This does not include shipping time. Please plan ahead and order early to ensure that you will receive your wedding package on time.
Returns & Cancellations:
Personalized orders including our semi-custom wedding suites can only be cancelled within 12 hours of ordering for a full refund.
Due to the nature of the items, personalized orders cannot be returned outside of this 12 hour window unless the items are significantly damaged during transit.
You are responsible for ensuring the accuracy of all spelling and grammar during the review period of your custom proofs. If there is a spelling mistake on the final prints, you will be responsible for the cost of the re-print.